How to Warranty

It will be repaired without any charges for a period of one year from the date of purchase. 

The customer shall not have any claim under this warranty for repair or adjustment expenses if:

• The trouble is caused by improper, rough or careless treatment.
• The trouble is caused by a fire or other natural calamity.
• The trouble is caused by improper repair or adjustment made by anyone other than the authorised Casio watch/calculator distributor or its retailers.
• The case, band, glass, or battery is damaged or worn.
• The warranty certificate is not presented when requesting sevice.
• The name and address of the authorised distributor or the retailer are not stamped in the warranty certificate.
• The date of purchase, model/ name and manufacturing number are not entered in the warraty certificate.

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Please contact with us first via email with the title " Warranty" if you found any faulty of watch function. However, we are seling all 100% original watch, the quality of watch are insure. 

Contact us by email: etimegallery.est2017@gmail.com

Please note that 

There is NOT allow for return and exhange:

• Change of colors
• Change of mind
• Does not fit or size not suitable

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Warranty Card must attached together with the watch and send back to us.

Step for warranty:

1. Contact us by email: etimegallery.est2017@gmail.com with the title " Warranty". Email must include photo of your warranty card, photo of the watch/ short video about the problem, and  write a short description about it. 
2. Once confirm by us, kindly pack your watch protective and ship back for us.
3. After shipped, inform us the tracking number. 
4. We will contact/inform you once we received your return products via email. And wait for us to update you.